Connected Telecoms

Specialist providers of non-geographic telephone numbers and innovative call management solutions.

Numbers

Select the perfect number with a prefix to suit your business and targeted customers. Get a highly memorable number to increase the control, management & efficiency over all of your telecoms requirements.

Tailor made solutions can be set-up in just minuets and require no installation of hardware. Customers have the option of purchasing a new number or transferring your existing number from your existing telecoms provider.
 

Call statistics & handling solutions

Our web-based statistics package contains real-time information available at the click of a button allowing clients to analyse their inbound calls.

- View location of callers on an interactive map

- Time taken to answer calls

- Number of missed calls

- Identify busy periods

This package allows for you to monitor employee performance, track how calls are being handled and increases workforce efficiency. Reports are displayed in an easy to view format, this can also be shown as a user friendly visual aid in the form of a graph or chart.

 

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Bespoke Solutions

We fully understand that your organisation may have specific needs and for this reason our call management products can be completely customised and adapted to suit your requirements.

From simple add-ons to complex call management projects - their call management needs and we know first hand that sometimes one sizedoes not fit all.

Maybe you'd like:

- Even more options for your callers?

- A more sophisticated queing system?

- Calls to multiply locations?